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Given: Customers are not brand loyal, and brands are not customer loyal. Customers will seek:

  • For brands to offer discounts, promotions and deals relevant to them.
  • Instant information based on their context and channel of engagement. 

Question: How will customers return to your store locations? 

Hypothesis: Connect online to offline by automating local intelligence.

Labs Experiment: Audience

  • Data Integration- Begin ingesting key user information such as device graphic, demographics, interests, intent and more.
  • Data Activation- Implement core user data into retargeting campaigns that work to personalize your locators, local pages, mobile apps, emails, SMS/MMS, and retargeted digital advertisements.
  • Offline Attribution & ROI- Track in-store visits and traffic by online channel, demographics, geographics and affinities of identified and targeted users.